The Ityhad feature catalogue
Student support.
Connected.
Explore the tools for students to speak up, schools to follow through, and mental health professionals to coordinate care.
Students
Support that starts with the student
Ityhad gives students several ways to understand what they are experiencing, speak up, ask for support, and find useful resources when they need them.
Guided Check-in
A structured check-in helps students reflect on what has been happening and how it is affecting different parts of their life. The student then receives a result and explanation that can guide the next step.
Testimony Reporting
Students can report situations they witnessed through a structured flow that captures who was involved, what happened, and the surrounding context. The wider workflow also supports responses from students named as affected before school follow-up continues.
Direct Support & SOS
Students who already know they want support can use a direct pathway instead of completing a check-in first. SOS requests are treated as priority support requests, while the student still chooses and confirms the available support route.
Mental Health Professional Discovery
Students can explore mental health professional profiles using search, categories, city and rating filters, and map-based discovery where available. Profiles provide professional and practical information to help students understand their options before requesting support.
Support Request Tracking
When a student requests support from a mental health professional, they can follow the request state, including pending, accepted, refused, or expired, and choose another professional when needed.
Learning Center
Students can browse educational articles, explore content by category, search and filter articles, save useful resources, and react to what they read.
Organizations & Support Contacts
Ityhad includes a directory of organizations and support contacts so students can explore options beyond their school or mental health professional, including contact details and relevant filters.
Notifications & Follow-up
Notifications help students continue what they started by surfacing testimony actions, assessment follow-up, support-request changes, conversations, and appointment-related updates.
Schools
Organize student support and follow-up
Review reports, coordinate counseling, and manage student access from one school workspace.
Case Management
Create or manage counseling cases with clear ownership, assignment, priority, and status from Queued through In progress to Resolved.
Harassment Report Review
Open confirmed reports, review the incident context and students involved, and move the concern toward the appropriate school follow-up.
Counseling Requests
Review incoming support requests, identify priority cases, and accept requests that should move into counseling follow-up.
Counseling Calendar & Sessions
Schedule, edit, cancel, and complete counseling sessions while keeping them linked to the relevant case.
Operational Dashboard
See confirmed reports, pending and priority counseling requests, active cases, and upcoming sessions from one place.
Case Notes & Activity
Keep shared or private notes, important decisions, and case activity connected to the same student-support record.
Student Onboarding & Directory
Invite students individually or in bulk, manage CSV roster imports, and find students by grade, classroom, search, and account status.
Student Account Management
Manage access by locking or unlocking accounts, requiring password resets, and removing student accounts when needed.
Mental Health Professionals
Keep student care connected
Review support requests, coordinate appointments, and manage ongoing student care.
Prioritized Dashboard
See urgent requests, pending decisions, upcoming sessions, follow-up gaps, and recent updates in one place.
Wellbeing & SOS Request Review
Review incoming student support requests together with urgency, source, response deadlines, submitted answers, and supporting summaries.
Appointment Coordination
Propose one or more appointment times, avoid confirmed scheduling conflicts, and track proposal and appointment status through the available confirmation flow.
Patient Caseload
Search and filter the students you support, review upcoming appointments, and keep ongoing care organized.
Request Decisions
Accept support requests or document a reason when declining, while keeping previous requests available in history.
Care Timeline & Session Context
Review relevant request history, recent appointments, and the context connected to a specific care episode when preparing for follow-up.
Care Activity Reports
Generate privacy-minimized activity summaries that capture relevant requests, appointment activity, statuses, and chronology without exposing unnecessary detail.
Educational Resource Publishing
Create student-facing articles, save drafts, publish or unpublish content, archive resources, and recover recent editor work.